Built by Business Owners, For Business Owners
We understand the struggle because we've lived it. CouchAlert was born from our own need to stop being slaves to our phones.
Our Story
Like you, we started a service business to be our own boss. But somewhere along the way, we became prisoners to our phones.
Every vacation was interrupted. Every family dinner was cut short. Every weekend was spent waiting for "the call." We missed our kids' games, our anniversary dinners, and countless nights of good sleep.
We tried giving the phone to employees, but calls got missed. We tried complicated phone trees, but they failed when we needed them most. We realized we needed something simple, reliable, and foolproof.
So we built CouchAlert - the solution we desperately needed for our own businesses.
The Problem We Solved
- Missing emergency calls
- Employees not answering
- Complex phone systems that fail
- Being on-call 24/7/365
- No visibility into what's happening
Now we sleep peacefully knowing calls are handled automatically.
Our Mission
To help small business owners reclaim their lives while building stronger, more responsible teams. Every business owner deserves to sleep through the night and take real vacations.
What We Believe
Simple & Reliable
Technology should work, period. No complicated setups, no failures when you need it most. Just simple, reliable emergency routing.
Family First
Your business should support your life, not consume it. Everyone deserves time with family without emergency interruptions.
Team Building
Giving employees responsibility builds stronger teams. Your business grows when it's not dependent on just you.
The Team
We're a small team of business owners, developers, and customer success specialists who are passionate about helping small businesses thrive.
Our backgrounds span plumbing, HVAC, electrical work, and technology. We understand both the business challenges and the technical solutions needed to solve them.
Most importantly, we use CouchAlert in our own businesses every day.
CouchAlert Today
500+
Business Owners
Getting Real Sleep
50,000+
Emergency Calls
Properly Routed
99.9%
Uptime
When You Need Us
2.3 min
Average Response
Time to Emergencies
Security & Reliability
- SOC 2 compliant infrastructure
- End-to-end encrypted communications
- Redundant systems across multiple data centers
- 24/7 system monitoring
- Multiple carrier partnerships
- 99.9% uptime guarantee
Ready to Join Hundreds of Business Owners Who Got Their Lives Back?
We'd love to help you stop being on-call 24/7. Your family (and your sleep) will thank you.